Shipping policy

Shipping & Delivery

With an order placed in our online store, we deliver within Germany usually free of shipping charges, as long as it is not otherwise noted in the store.
For technical or logistical reasons, a shipment may take place in several stages.

Delivery time
Unless otherwise stated in the respective offer, the delivery of the goods in the domestic market (Germany & Austria) within 7-14 business days.

International shipping for an additional charge, this is displayed in the shopping cart.

Note that on Sundays and public holidays no delivery is made.
Have you ordered items with different delivery times, we send the goods in a joint shipment, unless we have made other agreements with you. The delivery time is determined in this case after the article with the longest delivery time you have ordered.

Please note that for deliveries to countries outside the EU (eg Switzerland) may be subject to additional customs duties and import taxes.

Conditions for deliveries to Switzerland

The shipping costs are currently free in our store.
We do not refund German sales tax.
Please note that in the event of a return, you must bear the return costs themselves. In the case of justified complaints, you pay the part of the return costs that exceeds the German return costs.